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Discover trends, innovations and best practices in the contact center and BPO industry — and stay up to date with the latest news from 14 Degrees.
Recent articles
Atel Nominated for the World Summit Awards 2025: Digital Innovation with Impact from San Marcos
From San Marcos, Guatemala, comes a story of innovation, inclusion, and transformation: Atel 14Degrees has been nominated for the World Summit Awards (WSA) 2025 in the Inclusion & Empowerment category.
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Artificial Intelligence in Guatemala
Although AI may seem like a modern innovation, its roots trace back to the mid-20th century. Guatemalan BPOs are embracing it — while preserving the human connection that remains vital.
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Nearshoring in Guatemala
In recent years, Guatemala has emerged as a prime nearshoring destination, attracting foreign companies looking to relocate part of their operations to nearby countries.
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Opportunity and Social Responsibility
In Guatemala’s rural areas, particularly in departments like San Marcos, job opportunities have traditionally been limited and concentrated in agriculture.
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